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Replacement · Customer support · Not scored

Text

AI customer service engine that drives revenue.

What this page answers

This page is Afterstack’s Text briefing in Customer support. Text is listed from its public product surface. Editorial attribute scores are not published, so it is not in the quiz pool. Afterstack may earn a commission through /go/text. That does not change a score or a rank.

Text’s site calls it an AI customer service engine that drives revenue. The homepage says great service sells, and to turn a support team into its best closer with AI that spots buying signals in every conversation. It describes the path as monitor (customer intent in real time), engage (proactive chat about the product they are looking at), convert (AI recommends, qualifies, and closes, and a human picks up with context when needed), and measure (revenue from conversations). The pricing page includes live chat, a help desk with inbox and ticketing, AI Agents, and AI Copilot, across website chat, email, social, and messaging. Essential is $19 per user per month billed yearly ($25 monthly), Growth is $79 yearly ($99 monthly), and Enterprise is a custom offer. Every plan starts with a 14-day trial and no credit card is required.

Vendor site

Outbound links use /go/text with rel="sponsored". Disclosure

Screenshots

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Integrations and compliance

Catalog flags from the Afterstack briefing. Afterstack does not invent certifications.

Integrations

  • Email sync
  • Open API

Compliance

  • SSO
  • SOC 2

In an AI workflow

How each catalog product sits on an Afterstack leave path — replacing an incumbent stack, or working beside an AI-native one. Editorial flags only. This module does not change a category rank.

  • Works beside an AI-native stack

    Text

    Text is not in the AI-native crop for Customer support. It can work beside an AI-native substitute when the catalog fit notes match, and it is not treated as the replacement crop.

    • Editorial AI-native score is not published.
    • Catalog flags an AI assistant.
    • Catalog flags workflow automation.

    Text profile · Take the Support quiz

How this product is scored

Editorial 1–10 attributes are not published for Text. It is in the catalog from its public product surface and it is not in the quiz pool. Affiliate status is not a score.

Migration

Cutover complexity is editorial (S / M / L). It is not a scoring input — the quiz scorer will throw if this field leaks into rank payloads.

Complexity

—

Not published

Editorial migration scores are not published for this listing. Confirm export and cutover on the vendor site.

Export and API

  • Open API is flagged — programmatic export and sync are plausible. Confirm object coverage on the vendor site.
  • SSO is flagged. Map identity groups before cutover day.
Open Migration Agent

Specialists for this stack

Matched by this product’s category stack tags. These firms are migration specialists — they never enter a software quiz rank. How matching works.

Migration specialist

Argano

project · unclaimed

Enterprise app consultancy for CRM and customer-experience cutovers that need a system integrator, not a checklist.

Support stack · Support transformation focus

Migration · Crm Implementation · Support Transformation

Migration specialist

Perficient

Custom pricing · unclaimed

Digital consultancy for CRM, commerce, and customer-platform migrations when the map includes more than one system of record.

Support stack · Support transformation focus

Migration · Crm Implementation · Support Transformation

Migration specialist

Accenture

Custom pricing · unclaimed

Global systems integrator for SAP, Salesforce, and Dynamics cutovers that are programs, not a CSV. Escalation when the Migration Agent plan is enterprise-shaped.

Support stack

Migration · Crm Implementation · Ai Adoption

Migration specialist

Slalom

Custom pricing · unclaimed

Migration and adoption partner for teams whose switch is too complex for a DIY cutover — CRM, data, and AI programs.

Support stack

Migration · Ai Adoption · Crm Implementation

Questions teams actually ask

How much does Text cost?+

From $19/user/mo. Essential is $19/user/month billed yearly ($25 monthly). Growth is $79 yearly ($99 monthly). Enterprise is custom. 14-day trial, no credit card. A 50-resolution AI package is $49.50. List prices go stale; confirm on the vendor site via our sponsored /go link or however you prefer.

Is Text in the quiz?+

No. The quiz ranks products that have editorial 1–10 attributes. Those scores are not published for Text, so it stays out of the quiz and out of category standing. Affiliate status is not a way in.

How AI-native is Text?+

Afterstack has not published an editorial AI-native score for Text. The catalog does flag an AI assistant from the vendor’s public product surface.

Discuss

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