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ServiceNow

ServiceNow is the public workflow platform. Afterstack lists Customer Service Management as the support incumbent, not ITSM as a whole.

View ServiceNow CSM profileTake the Support quiz

Plan this migration · Company website

HQ
Santa Clara, USA
Founded
2004
Website
www.servicenow.com
Ownership
Public company (NYSE: NOW).

Category rank

Default order of every product in the category. The same fit model as the quiz, with no incumbent removed. Affiliates never move it. ↑ improved, ↓ fell, → held versus the last committed snapshot. The first snapshot is a baseline, so the arrow stays off until a rank moves.

Company news

Latest attributed press and M&A for ServiceNow. Intel, not a category rank.

In an AI workflow

How each catalog product sits on an Afterstack leave path — replacing an incumbent stack, or working beside an AI-native one. Editorial flags only. This module does not change a category rank.

  • Incumbent you leave

    ServiceNow CSM

    ServiceNow CSM is an incumbent in Customer support. Afterstack uses it as the system teams leave. AI features in the catalog do not turn it into the AI-native substitute.

    • Editorial AI-native score 6/10.
    • Catalog flags an AI assistant.
    • Catalog flags workflow automation.

    ServiceNow CSM profile · Take the Support quiz

Integrations and compliance

Catalog flags from the Afterstack briefing. Afterstack does not invent certifications.

  • ServiceNow CSM

    Integrations

    • Email sync
    • Marketplace
    • Open API
    • Calling

    Compliance

    • SSO
    • SOC 2

Screenshots

No vendor-submitted or Afterstack-hosted screenshots for ServiceNow. Afterstack does not scrape third-party galleries. Claimed profiles never change a category rank.

Empty gallery

Submit an https image URL, a caption, alt text, and a display license. Afterstack queues it unpublished. Nothing is shown until editorial review publishes it.

Claim a profile and add screenshots

Reviews

Published first-party Afterstack reviews only. Unpublished submissions stay off the page. Reviews never change a category rank. No published reviews yet.

Reviews hub

  • ServiceNow CSM

    Be the first to review ServiceNow CSM. First-party Afterstack submissions only — Afterstack reviews never change quiz ranks.

    No published reviews yet

    Submissions stay unpublished until editorial review. Email is never shown.

    Leave a review

Ownership and M&A

Attributed to the linked source. Afterstack does not estimate deal value.

  • Dec 15, 2025 · ServiceNow newsroom

    ServiceNow completed its acquisition of Moveworks.

    The close release does not restate consideration. Afterstack records the close as parent-level AI-assistant M&A on the CSM incumbent — not a software score.

    Source: ServiceNow newsroom

  • Mar 10, 2025 · ServiceNow newsroom

    ServiceNow agreed to acquire Moveworks for $2.85 billion.

    ServiceNow’s newsroom published $2.85 billion, payable in cash and stock, subject to customary adjustments. Afterstack repeats that figure with attribution.

    Source: ServiceNow newsroom

Funding and listing headlines

  • Public company listed on the New York Stock Exchange as NOW.

    As of Sep 15, 2026 · ServiceNow Investor Relations

    Source

Executives and founders

Curated from public company pages. Roles go stale; confirm on the company site. Afterstack does not scrape professional networks.

  • Bill McDermott

    Chairman & CEO

Press rail

Products on Afterstack

Browse the category: Customer support

CanonicalLeave a first-party review or claim a profile. Neither moves a quiz rank.