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Pipedrive to Clarify: what the vendor docs actually cover
Linked sentences come from vendor documentation opened for this page. Everything else is general guidance, not Pipedrive or Clarify vendor documentation. This section does not move data and does not change the catalog outline above.
What to export from Pipedrive
Pipedrive's export article, updated 3 September 2026, says global admins can export leads, deals, organizations, people, products, activities, notes, and files. The formats are XLSX and CSV. Projects are included only on Premium or with the projects add-on. Activities, notes, and files that are linked to deals do not ride along inside the deal file. The article says to export them separately. Files stored in Google Drive are not in the global export. Exported files remain available for 28 days. An API token is the programmatic path the article points at. Shorter guesses, /en/article/importing-data-into-pipedrive and /en/article/how-can-i-import-data-into-pipedrive, still return 404. A separate article, Importing data into Pipedrive with spreadsheets, updated 7 October 2026, did open. It is how you would put rows back into Pipedrive, not how Clarify loads them. A user with the global import permission can create or update people, organizations, leads, deals, projects, activities, notes, and products from an XLS, XLSX, or CSV file. One worksheet per run, a header row, no more than two hundred thousand rows, and a file under fifty megabytes. A person needs a name. An organization needs a name. A deal or a lead needs a linked person or organization. Cells on the same row are linked. Custom fields have to exist before the upload. The article also explains how to revert that import.
How Clarify imports
Clarify was not documented, in the pages opened here, as having a Pipedrive-native button. The workable paths are the CSV article and the API guide. CSV files are separate, each at most 30 megabytes. When a deal file maps a company column, load companies, then people, then deals. Deal-to-people links are not created from that CSV. The API guide describes bulk import with a match_on field. https://www.clarify.ai/docs 404'd. Use docs.clarify.ai and developer.clarify.ai. Pipedrive's separate notes export does not become a Clarify note automatically. The Clarify CSV article never says it ingests a Pipedrive notes file.
- Clarify CSV import — checked 2026-10-08
- Clarify API import guide — checked 2026-10-08
Object and field mapping
- Pipedrive organizations are the file to treat as Clarify companies, loaded first if deals point at them.
- Pipedrive people are the file to treat as Clarify people.
- Pipedrive deals are the deal file. Person links on those deals will not be reconstructed by the CSV load.
- Pipedrive leads are their own export. The Clarify articles do not name a lead object. Choose person, company, or a dropped archive.
- Pipedrive products need an explicit home. Nothing opened for Clarify describes a product catalog import.
- Activities and notes stay in their own Pipedrive files until you design a Clarify destination. Do not bury them in the deal CSV and hope.
What will not carry over
- Google Drive files, which Pipedrive excludes from the global export.
- Projects, unless the Pipedrive plan is Premium or has the add-on. Even then, Clarify's CSV article does not describe a project object.
- Deal-to-person links, per Clarify.
- Files over 30 megabytes in one CSV.
- Pipedrive automation, web forms, and email sync state. Those are not columns in the export article.
- A native Clarify button for Pipedrive. The spreadsheet article above reloads Pipedrive. It does not describe Clarify.
Cutover checklist
- Export as a global admin.
- Export deals, people, and organizations as their own files.
- Export activities, notes, and files as extra files, because deal export omits them.
- Download within 28 days.
- Leave Google Drive files out of the expected bundle.
- Split Clarify-bound files at 30 megabytes.
- Load company, person, then deal order in Clarify.
- Test match_on on the API with a handful of organizations before the full people file.
- If you must undo the move, use Pipedrive's spreadsheet import and its revert step, not a 404 URL.
- Keep Pipedrive's export available until Clarify's sample deals look right, because a Pipedrive import doc was not found.
Common pitfalls
- Assuming the deal export contains notes. Pipedrive says notes are separate.
- Waiting until day 29 to download. The article's window is 28 days.
- Treating the spreadsheet article as a Clarify field map. It only describes Pipedrive's own importer, including a revert step after the upload.
- Loading one combined workbook because XLSX feels easier. Clarify wants separate CSVs under 30 megabytes.
- Promising that products and projects appear in Clarify. Those destinations were not in the Clarify docs opened here.
Related catalog pages
- Best AI-native Pipedrive alternatives (2026) — Which tool, compared
- What should replace Pipedrive? — Switch narrative
- Clarify product page — The AI CRM that fills the pipeline so reps do not have to.
- Clarify vs Pipedrive — Head-to-head already in the catalog
- CRM & sales category — Catalog hub for this category
Questions teams actually ask
What can a Pipedrive global admin export?+–
Leads, deals, organizations, people, products, activities, notes, and files, as XLSX or CSV. Projects need Premium or the projects add-on. Activities, notes, and files linked to deals are separate exports. Google Drive files are excluded. Files are available for 28 days. An API token is documented.
Does Clarify import Pipedrive directly?+–
No native Pipedrive importer was in the Clarify CSV article or the API guide opened on 2026-10-08. Use those file and API paths, and treat object names as your map.
Can I import a spreadsheet back into Pipedrive?+–
Yes, from the article updated 7 October 2026, Importing data into Pipedrive with spreadsheets. The two shorter import paths still 404 and are not sources. The live article allows XLS, XLSX, and CSV, one tab, a header, up to two hundred thousand rows, and under fifty megabytes, and it describes reverting an import. That rollback does not move records into Clarify.
How should Clarify files be ordered?+–
Separate CSVs, 30 megabytes maximum. If deals map a company column, load companies, then people, then deals. Person links on deals are not set by that import.
Is clarify.ai/docs the doc home?+–
It 404'd. The articles that loaded are on docs.clarify.ai and developer.clarify.ai.
Last reviewed: 2026-10-08
Sources
Afterstack is not the vendor. This agent does not move data, does not authenticate to Pipedrive or Clarify, and does not sell a rank. Methodology.